A computer expert with more than 16 years of technical support experience including support of multiple software applications as well as hardware for both Mac and PC. Recent employers include Apple and Sage. When not staring at a computer screen, I can be found outside taking pictures. As a professional photographer with more than 10 years of experience, I primarily shoot with a Nikon DSLR. I'm happy to help with both Nikon and Canon, as the workings are very similar. While I prefer t... [more]
I have worked with computers for nearly two decades. I have worked with PCs as well as Macs and am able to navigate a number of operating systems including Windows XP, 7, 8 and 10 as well as OS Mavericks, Yosemite and Sierra. I am primarily self-taught so I understand how frustrating learning computing can be but I can help make things easier with many tips and tricks!
I have used Microsoft Word for many years and it is much more than just a word processor. Let me show you how to format your documents, manage your files, add elements into your documents such as tables and images, and so much more. Together we can create beautiful documents!
As a professional photographer, I have worked with Photoshop for years. I understand that opening Photoshop for the first time can be daunting but I can teach the basics of to improve your images as well as how to work with various tools in the program. I can show you how to edit an image to bring out the best without having it look "Photoshopped".
As a professional photographer, I have used Lightroom for years for image management and minor edits. From organizing and maintaining a catalog to keywording and publishing images, Lightroom is one of the most powerful and easy to use image management programs available. Work with me to learn how to improve your workflow with Lightroom.
I am familiar with wireless as well as wired networks and have experience with assisting others with networking issues. I provided support for networking concerns at prior jobs such as Apple and Sage. In addition, I have also setup home and small business networks and can provide security assessments for weak configurations.
I have worked for Apple providing tier 3 internal support to corporate employees as well as to retail stores. I supported many different hardware platforms including Macs, MacBooks, iPhones, iPads and other necessary peripherals. I also supported numerous software products including many of the products in Apple's software suite from Mail and Messages to Pages, Numbers, Keynote, Aperture, and iTunes. I am familiar with troubleshooting all currently supported of Mac OS X and iOS.
I have used Microsoft Outlook for about 15 years and am more than happy to assist you with getting started. I can help you add email accounts, manage your inbox, get organized with the calendar and learn how to use many of the great features in Outlook. Handling email can be time consuming but with tips and tricks, I can help make the process easier.
I am a computer expert that has been working with Windows since Windows 98. I am familiar with Windows 98, XP, 7 and 8. I can teach you desktop fundamentals, how to install and remove programs, how to manage files and folders, and much more.