I am a certified Technician, working in the industry. I am proficient in Windows based hardware and software, familiar with many applications and how the interact with windows. I am also familiar with apple products. I enjoy teaching and sharing my knowledge with others. I have, in the past, had my certifications as a technical instructor. I have taught call center etiquette, hands on technical computer classes and service desk IT Support. My certifications include, A+, MCSA windows 7, ... [more]
I have 5 years of active, current experience working with large networks. I have been responsible for maintaining servers, cisco networks and all pertaining networked equipment in a government setting.
I have over 15 years working in the IT field as a service support technician, I am A+ and MCSA certified.